Shelter Manager
Description
Key Leadership Responsibilities
● Lead and oversee all daily shelter operations, including animal care, intake, housing, sanitation, and adoption programs, ensuring consistent welfare and operational standards.
● Supervise, develop, and hold accountable shelter staff, building a culture of performance, professionalism, and teamwork.
● Strengthen operational systems and workflows, implement standard operating procedures, and monitor performance through data-informed reporting.
● Manage operational resources and facility standards, including supply management, expense oversight, and a clean, safe environment.
● Provide oversight of animal welfare and medical coordination, working with the contract veterinarian on treatment protocols and participating in humane euthanasia decision-making with leadership and veterinary partners.
● Resolve complex customer and community concerns with professionalism, sound judgment, and compassion. ● Support organizational initiatives that improve animal outcomes, operational effectiveness, and community impact.
Required Qualifications
● High school diploma or equivalent (Associate or Bachelor’s degree preferred).
● Minimum three (3) years of experience in an animal shelter or comparable animal care environment.
● Minimum three (3) years of customer service experience.
● Professional experience, including leadership or supervisory responsibilities, is preferred
● Strong communication, conflict resolution, and decision-making skills.
● Ability to manage emotionally challenging situations with professionalism.
● Professional alignment with humane euthanasia as a necessary component of animal welfare when appropriate.
● Valid driver’s license with an insurable driving record.
Skills & Competencies
● Leadership Versatility — Ability to lead diverse teams, adapt leadership style, and manage competing priorities.
● Leading Change — Comfort driving operational improvements, implementing new processes, and strengthening organizational systems.
● Accountability & Team Development — Builds clear expectations and supports staff performance.
● Operational Excellence — Strong organizational skills and commitment to process improvement.
● Clear Communication — Direct, professional, and compassionate communication.
● Emotional Resilience — Ability to lead in a fast-paced, emotionally demanding environment.
● Financial Awareness — Responsible stewardship of resources and operational budgets.
Physical & Work Requirements
● Ability to lift and carry 50 pounds or more with or without reasonable accommodation.
● Ability to work in a shelter environment with noise, cleaning chemicals, animal dander, and potential animal bites or scratches.
● Ability to work evenings, weekends, and holidays as needed.
● Occasional in-state travel may be required.
Compensation & Benefits
● Salary: $40,000–$45,000 annually (DOE)
● Paid time off accrual
● Health insurance benefits in development
● Supportive leadership team
● Opportunity to strengthen shelter systems and improve animal outcomes
How to Apply
https://poncaworks.applytojob.com/apply/fju50R4Hs0/Shelter-Manager?refe…