Important - Please read

The job postings provided on this webpage are for informational purposes only, and the American Society for the Prevention of Cruelty to Animals (ASPCA) does not confirm the accuracy or completeness of any job listing or other information submitted by any third party to this site. The ASPCA is not acting as an employment agent by providing this information nor is the ASPCA an employer with respect to any posting unless otherwise specifically stated in the posting. The ASPCA assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability or availability of any job listing. The ASPCA is not responsible for any employment decisions, for whatever reason, made by any employer posting jobs on this webpage other than decisions related to job postings for positions with the ASPCA. Any rights or claims any person may have under any applicable law (e.g., employment, equal employment, antidiscrimination, Fair Credit Reporting Act, etc.) may only be asserted against the employer and not the ASPCA.

I understand

Veterinary Practice Manager

Humane Society of Charlotte , Charlotte, NC 28208

Description

The Role
We are seeking a professional, goal oriented Veterinary Practice Manager to oversee the day-to-day clinic operations of our Spay/Neuter and Wellness Clinic. This role includes managing workflows, systems, inventory, compliance, resource management and direct supervision of our clinics medical support staff. The Practice Manager will drive the clinic’s success by implementing efficient workflows, maintaining high standards of medical and administrative support, and promoting a positive team culture.

Some Major Responsibilities

Lead daily operations of Spay/Neuter and Wellness Clinics to ensure efficiency, quality patient care, and excellent client service.
Monitor clinic performance metrics and implement approved process improvements to enhance efficiency and outcomes.
Supervise RVT's, Veterinary Assistants and administrative staff, and support personnel to foster a collaborative team environment.
Address client concerns and support a high standard of customer service, escalating complex issues as appropriate.
Ensure compliance with OSHA, DEA, DHHS, Department of Agriculture, and applicable veterinary and regulatory standards.
Support development and management of departmental budgets, monitor expenditures, and recommend corrective actions as needed.
Oversee operational processes related to billing, deposits, inventory, and financial recordkeeping in coordination with Finance
Support outreach and service utilization strategies that expand equitable community access to care and reflect a nonjudgmental, people-centered approach to service delivery.
Support implementation of strategic initiatives, service expansion, and operational improvements aligned with organizational priorities and community access goals.

Qualifications

Preferred: Minimum 2 years of veterinary practice or high-volume clinic operations management experience.
Preferred: Minimum 2 years of supervisory or staff management experience.
Required: Experience with medical records systems, scheduling software, and data reporting; proficiency with Microsoft Office.
Commitment to the mission of the Humane Society of Charlotte and providing accessible, high-quality veterinary care.
Strong knowledge of veterinary practice operations, staff supervision, budgeting, inventory management, and regulatory compliance.
Strong leadership, organizational, conflict resolution, and communication skills.

Benefits

Medical Insurance Covered at 98%
Dental & Vision Insurance
401(k) with Match
100% company covered Short Term Disability & Life Insurance
Medical & Dependent Care FSA
Employee Assistance Program that Includes Free Mental Health Care, Legal & Financial Help
Professional Development Assistance & Opportunities for Growth
Student Loan Assistance (PSLF)
PTO (3 weeks starting)
Holiday & Birthday PTO
Paid Sabbatical Leave
Paid Parental Leave
Paid Bereavement Leave
Paid Pet Bereavement Leave

Pet Discounts Including:

Medical/Wellness Care Services
Flea/Tick and Heartworm Preventative
Dog Training
Retail Center Items
Pet Adoption
Pet Insurance with MetLife
Pet Food through Hill’s VIP, Royal Canin & Purina Pro Plan

About HSC

HSC has been around for over 47 years, then in 1982 we became the first low cost spay/neuter clinic to open in the southeast US! HSC recently moved into our brand-new Animal Resource Center, and we are thrilled to have a brand-new state-of-the-art facility which allows us to be able to offer more comprehensive services to our community. We completed over 8,000 spay/neuter surgeries and saw over 9,000 essential care clients in 2025. If you prefer an environment that is fast paced, provides quality care and an organization that is rooted in compassion and empathy then look no further.

How to Apply

Come join our team of amazing professionals that are truly proud to be making a difference in the lives of animals and families in our community. Visit our website for a detailed job description as well as additional information on our organization and culture. You can also apply now here. Please keep in mind that you will be directed to our third-party testing site and be required to complete a quick test in order to be entered into the applicant pool. We look forward to hearing from you!

Post Date: Tuesday, April 21, 2026