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Leadership Is a Practice: Why You Don’t Need Authority to Lead

How can you be a more effective leader? This webinar explores how leadership is more than just authority.

Saving Lives with Extended Adoption Hours

Learn how to better serve your community and save more lives by extending your adoption hours.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Implementing SOPs

Find out how to effectively use your SOP as a training tool.

Decision-Making Cheat Sheet

Learn how to prioritize your animal sheltering work by answering these simple questions.

They Did It: Enhanced Cageless Cat Housing with Local Landmark Décor

The San Francisco SPCA describes how pets and people benefit from cleverly designed replicas of iconic landmarks in their shelter.

5 Ways to Show Volunteers How Important They Are

You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too!

Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.