Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Animal Health Animal Care Cleaning & Sanitation Disease Prevention & Treatment Intake Protocols Active FiltersManaging People Resources Group 9 Clear All Hiring, Firing and Supporting Your Staff Learn about hiring, firing, and support your staff, whether they are paid or volunteers. A Road Map to New Hire Orientation Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start. Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Social Change 101 Learn how animal welfare fits into larger social change in order to successfully reach groups you have not previously served. Leadership Is a Practice: Why You Don’t Need Authority to Lead How can you be a more effective leader? This webinar explores how leadership is more than just authority. Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. CDC, AVMA and University Shelter Medicine Program Recommendations for Intake, Housing, and Care of Animals from COVID-19 Households Read newly updated guidelines for animal shelters during the COVID-19 pandemic released by AVMA, CDC and university shelter medicine programs.