Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Keeping Pets in Homes Safety Net Active FiltersManaging People Resources Group 9 Clear All Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers. Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. Hiring, Firing and Supporting Your Staff Learn about hiring, firing, and support your staff, whether they are paid or volunteers. Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Implementing SOPs Find out how to effectively use your SOP as a training tool. How to Use Whiteboards to Share Information about Shelter Animals Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Decision-Making Cheat Sheet Learn how to prioritize your animal sheltering work by answering these simple questions. Pagination Current page 1 Page 2 Next page next ›