Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Keeping Pets in Homes Safety Net Adoption & Placement Active FiltersManaging People Resources Group 9 Clear All Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Social Change 101 Learn how animal welfare fits into larger social change in order to successfully reach groups you have not previously served. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers. Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Saving Lives with Extended Adoption Hours Learn how to better serve your community and save more lives by extending your adoption hours. Implementing SOPs Find out how to effectively use your SOP as a training tool. 5 Ways to Show Volunteers How Important They Are You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too! Pagination Current page 1 Page 2 Next page next ›