Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Keeping Pets in Homes Safety Net Adoption & Placement Active FiltersManaging People Resources Group 9 Clear All Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Saving Lives with Extended Adoption Hours Learn how to better serve your community and save more lives by extending your adoption hours. Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. How to Use Whiteboards to Share Information about Shelter Animals Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community