Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Cruelty & Disasters Disaster Preparedness & Response Keeping Pets in Homes Safety Net Adoption & Placement Active FiltersManaging People Resources Group 9 Clear All Leadership Is a Practice: Why You Don’t Need Authority to Lead How can you be a more effective leader? This webinar explores how leadership is more than just authority. Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers. Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Implementing SOPs Find out how to effectively use your SOP as a training tool. Saving Lives with Extended Adoption Hours Learn how to better serve your community and save more lives by extending your adoption hours. Pagination Current page 1 Page 2 Next page next ›