Search Search Search Topic Cruelty & Disasters Disaster Preparedness & Response Keeping Pets in Homes Safety Net Programs & Operations (-) Managing People Resources Volunteers Adoption & Placement Active FiltersManaging People Resources Group 9 Clear All Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Decision-Making Cheat Sheet Learn how to prioritize your animal sheltering work by answering these simple questions. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. 5 Ways to Show Volunteers How Important They Are You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too! Tips to Showcase Your Volunteer Appreciation Get inspired from these easy & accessible ways to show your volunteers the appreciation they so deserve. Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers. Saving Lives with Extended Adoption Hours Learn how to better serve your community and save more lives by extending your adoption hours. Implementing SOPs Find out how to effectively use your SOP as a training tool.