Responsibilities • Greet, interact with, and provide information to League’s patrons. • Meet with potential adopters to gather and give information to assist in the process of adopting an animal. • Review and complete adoption paperwork. • Perform data entry to update animal records. • Handle and move animals and facilitate the interaction between animals and patrons. • Provide food, water, and care for animals. • Clean and maintain adoption counsel rooms and areas. • Contribute to and lead initiatives to improve processes and procedures. • Act as a resource for volunteers by answering questions, providing training, and coaching in the moment, and addressing concerns. • Perform euthanasia and related tasks.
People Care People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional, and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.
Work Conditions and Physical Requirements Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects with reasonable accommodation.
Shift Details: 5, 8-hour shifts - weekends required
Full Time Benefits include medical, dental and vision insurance, flexible spending accounts, League-paid Life and Short-Term Disability Insurance, Paid Time Off (PTO), Holiday Pay, 401(k).
Compensation: Starting at $17 per hour (starting pay commensurate with market, experience, and equity)
We have compassion and care about our employees, our volunteers, and the community. In a continued effort to ensure the safety of our employees, volunteers, and community members, all Dumb Friends League employees are required to be vaccinated against the COVID-19 virus, or have an approved medical or religious exemption. New employees will be required to provide attestation to their status upon hire or have an approved medical or religious exemption. For questions, reach out to a member of the Human Resources team at email@example.com.
Qualifications and Experience Required – High school diploma or equivalent Preferred • Bilingual speaking English and Spanish • High attention to detail • Proficiency in Microsoft Office programs • Ability to effectively communicate and work within a team environment • Excellent interpersonal communication skills • Valid driver’s license with insurable driving record • General knowledge of companion animal breeds and animal welfare • Experience working with and handling animals in a shelter or similar environment • Experience providing high level of customer service
How to Apply