Shelter Management

Managing a shelter requires that you be a quick-change artist with many hats: volunteer coordinator, fundraiser, marketer, board liaison and HR manager. Whatever hat you've donned, the information here can help you wear it with confidence. Read more about hiring & firing, volunteer management, find forms & samples for staff needs, and boosting your fundraising.

Tools, Tips, Templates

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ASPCApro Blog

Let’s Get Happy

Monday, April 24 2017

Bert Troughton has discovered the secret to excellent customer service—and is happy to share.

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Let’s Make 1 Million a Modest Ambition

Friday, April 7 2017

B.J. Rogers announces an exciting new partnership and encourages us all to put our heads—and elbow grease—together to save more cats!

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Home-able

Thursday, April 6 2017

Dr. Emily Weiss suggests a vocabulary shift for the field. (Spoiler alert: It involves the word “adoptable.”)

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Most Popular Tools & Tips

Article ASV Shelter Guidelines

The Association of Shelter Veterinarians provides research-based guidelines that help meet sheltered animals' physical, medical, and behavioral needs, and we've created resources to help you use the guidelines efficiently and easily.

Tips Year-End Fundraising Strategies

These tips can help you entice year-end givers and pave a smoother financial road next year.

How-to Stress and Animal Protection Work

Check out this series for ways to harness the energy that comes with stress, create coping strategies for managers, and prevent staff burnout.

Tips Welcome! We’re So Glad You’re Here

These simple tips can make your shelter a more welcoming place – and that’s good for everyone!