Recorded Webinars

Animals in Crisis
Engaging Your Community
Enhancing Shelter Programs
Shelter Medicine

Animals in Crisis

Webinar Series: Field Investigations and Response (8 sessions)
Presented ASPCA Field Investigations and Response Staff

Transfers: Life-Saving Strategy
Zach Black, Greater Androscoggin Humane Society (ME);  Shelli Skiados and Krystyna Szczechowski, The Humane Society of South Mississippi

Prosecuting Animal Cruelty (ongoing webinar series) (many sessions!)
National Center for Prosecution of Animal Abuse

A History of Animal Welfare
Steve Zawistowski, PhD, CAAB, ASPCA Science Advisor

Recognizing and Responding to Rescue Hoarders
Dr. Randy Lockwood, Sr. Vice President, Forensic Sciences and Anti-Cruelty Projects, ASPCA

Engaging Your Community

Marketing to Dramatically Increase and Sustain Adoptions  |  slides (.pdf)
Bonney Brown, Executive Director, Nevada Humane Society

The Basics of Engaging Donors through Direct Mail  |  Slides (.pdf)
Heidi Miller, ASPCA Senior Director, Fundraising Strategies;
Jacque Schultz, ASPCA, Senior Director, ASPCA Equine Fund

How to Increase Lives Saved – Advice from a Big Government Agency  |  Slides (.pdf)
City of San Antonio Animal Care Services: Kathy Davis, Director; William Palmer, former Live Release Manager; Lisa Norwood, Public Information Officer

A Magical Social Media Journey  |  Slides (.pdf)
Katherine Shenar, President/CEO, Asheville Humane Society (NC)

Trail Blazing on Facebook to Save More Lives  |  Slides (.pdf)

• Animal Outreach of the Mother Lode (CA)
• Animal Rescue League Shelter and Wildlife Center (PA)
• Humane Society of Greater Dayton (OH)
• Santa Fe Animal Shelter & Humane Society (NM)
  

How to Engage Your Community

• Animal Rescue League Shelter & Wildlife Center, Pittsburgh, PA
• Bangor Humane Society, ME
• Humane Society of Central Washington, WA
  

Building a Better Website
Jacque Schultz (Senior Director, ASPCA Equine Fund); Brenna Jennings (Web Manager, ASPCApro.org); Stacy Segal (Equine Initiatives Manager, ASPCA Equine Fund)

Does Spay/Neuter Have a "People Problem"?
Amy Mills, CEO, Emancipet, Austin, Texas

Reaching Pet Owners Who Aren't Looking for You
Amy Mills, CEO, Emancipet, Austin, Texas

Conducting Lobbying & Legislative Activities
Beverly Jones, VP and Corporate Counsel, ASPCA

Using Research to Avoid Wasting Your Precious Resources
Caryn Ginsberg, Priority Ventures Group

How to Get Better Results from Your Time, Money, and Energy 
Caryn Ginsberg, Priority Ventures Group

Kicking Off the 2012 Challenge
ASPCA staff: Bert Troughton (VP, ProLearning) Kymberlie Adams (Manager, Social Media) and Pune Dracker (ASPCA Director, Content; Editorial Services - ProLearning)

10 Tips for Marketing & Fundraising Using Social Media
Mike Leuthner, Common Knowledge

Maximizing New Email Contacts
Steve Froehlich, ASPCA Vice President of Membership

Facebook: Life-Saving Tool
Stephanie Filer, Manager of Special Gifts & Partnerships, Animal Rescue League of Iowa, Inc. (IA); Dustin Alexander, Development Coordinator, Butte Humane Society (CA); Abby Ouimet & Molly Timko, Kitsap  Humane Society (WA); and Kelly Hogan, Development Systems Coordinator, & Meghan Rehbein Development Director, Monmouth County SPCA (NJ)

Community Support: Get Out the Vote to Save Lives
Denise Bitz, Executive Director, Brother Wolf Animal Rescue (NC); Leslie Harris, CAWA, Executive Director, Dakin Pioneer Valley Humane Society (MA); Shelli Skiados, Customer Care Manager, Humane Society for Southern Mississippi (MS); and Chris Fitzgerald, Director, Rochester Animal Services (NY)   

Planning for Success: Life Saving Tips from the 2011 $100K Challenge Winner
Ellen Jefferson, DVM, Executive Director, Austin Pets Alive! (TX) 2011 ASPCA $100K Challenge Winner 

Municipal Agencies Share Their Life-Saving Tips 
City of Independence Animal Services (MO) [2011 ASPCA $100K Challenge Midwest Region Winner]; Cobb County Animal Control (GA); Riverside County Animal Services (CA)

Strategizing and Energizing to Save Lives 
Shelli Skiados and Krystyna Szczechowski, The Humane Society of South Mississippi
2011 ASPCA $100K Challenge Southeast Region Winner

Community Engagement: Using Synergy to Save Lives 
Lynn Gensamer and Guinn Friedman, Humane Society for Greater Savannah (GA)
2011 ASPCA $100K Challenge Community Engagement Award Winner

Life Saving Tips for Small Shelters
Greater Androscoggin Humane Society, ME (2011 ASPCA $100K Challenge Northeast Region Winner) Steven Dostie, Donna Kincer & Zach Black

2010 ASPCA $100K Challenge Winners Spill Their Secret Sauce
Humane Society of Boulder Valley (CO): Bridgette Chesne, Connie Howard, and Kim Sporrer

Breaking Down a Super Adoption Event
Best Friends (UT): Julie Castle and Francis Battista

Community Engagement = More Hands to Save More Lives
Tallahassee-Leon Community Animal Service Center (FL): Alison Faris and Erika Leckington

Firing up Your Team: Soliciting Help from Your Closest Stakeholders
Alpha Dog Strategies: Jim Tedford

Help the Media Tell Your Story
ASPCA: Elizabeth Estroff

Small Shelter, Big Adoption Increases: NOAH's Story
NOAH (WA): Austin Gates, Leah Lucky

Enhancing Shelter Programs

Creating Adoption Processes that Truly Support Saving Lives
|   slides (.pdf)  |  Bonus Sample Documents (.zip)
Bonney Brown, Executive Director, Nevada Humane Society

A Road Map to New Hire Orientation 
Kate Pullen, Senior Director Shelter Outreach, ASPCA

Kicking Off a Big Campaign  |   slides (.pdf)
· Laurie Ringquist, City of Bloomington Animal Care & Control, Bloomington, IN
· Taran Hutchins, BARC Animal Shelter & Adoptions, Houston, TX

Hiring, Firing and Supporting Your Staff   |   slides (.pdf)
  Bonus document (.pdf)  |  Adult Learning (.pdf)
Kate Pullen, Senior Director of Shelter Outreach, ASPCA

The True Cost and Value of Pet Adoptions  |   slides (.pdf)
NHS Help Desk Handbook (.doc)  |   NHS Help Desk Flyer (.pdf)
Bonney Brown, Executive Director, Nevada Humane Society  

Humane Feline Handling 101    |    Slides (.pdf)
ASPCA: Natasha Drain, MSc, Shelter R&D Research Assistant; Trish McMillan Loehr, MSc, CPDT, Director, Applied Research and Behavior 

Feline Communication    |   Slides (.pdf)
ASPCA: Natasha Drain, MSc, Shelter R&D Research Assistant; Trish McMillan Loehr, MSc, CPDT, Director, Applied Research and Behavior

Foster to Surrender   |  Slides (.pdf)
Cleveland Animal Protective League: Sharon Harvey, Executive Director; Ayse Dunlap, Director of Operations 

Transferring Animals Out   |  Slides (.pdf)
Panel presentation by:

Customer Service for Social Change: A New Model for Customer Engagement  |  Slides (.pdf)
Amy Mills, CEO, Emancipet, Austin, Texas

Hiring the Right People for Your Culture (Culture Isn’t Grown in a Petri Dish)
Amy Mills, CEO, Emancipet, Austin, TX

Overview of Avian Care for Shelters 
Leslie Sinn, DVM, CPDT-KA, Behavior resident in private practice training

How To Boost Return-to-Owner Rates | Slides (.pdf)
Marin Humane Society (CA)

Normal Bird Behavior
Leslie Sinn, DVM, CPDT-KA

Bird Housing, Enrichment, and Care
Leslie Sinn, DVM, CPDT-KA

Enrichment for Shelter Dogs
Kelley Bollen, MS, CABC, Animal Alliances, LLC

New York State Shelters: Getting Funding for Spay/Neuter Programs  |  Slides (.pdf)
Presenters: Bill Ketzer (ASPCA Government Relations), Jill Van Tuyl (ASPCA Community Initiatives), Adam Liebling and Olga Lech (ASPCA Grants)

Overview of Avian Care for Shelters
Leslie Sinn, DVM, CPDT-KA

Increasing the Odds of a Successful Adoption - Love Has No Age Limit (originally called Helping Adopted Dogs Adjust to New Homes)
Patricia B. McConnell, PhD, CAAB, Author

SAFER Session Five: Identifying and Managing Food Guarding In Shelter Dogs
ASPCA staff: Heather Mohan-Gibbons, MS, RVT, ACAAB, CDEP, CBCC-KA; and Emily Weiss, PhD, CAAB

SAFER Session Four: Becoming a SAFER Certified Assessor
ASPCA: Shannon Gramann; Heather Mohan-Gibbons, MS, RVT, ACAAB, CBCC-KA, Paul Aytes, Charleston Animal Society; Natalie Zielinksi, Wisconsin Humane Society

SAFER Session Three: SAFER Canine Assessment: Scoring & Choice
ASPCA staff: ASPCA: Shannon Gramann; Heather Mohan-Gibbons, MS, RVT, ACAAB, CBCC-KA

SAFER Session One: Canine Assessment: SAFER Overview and Research   |   Slides (.pdf)
Emily Weiss, PhD, CAAB, ASPCA

Tips on Tracking, Reporting, and Promoting Your Grant  
ASPCA staff: Michael Barrett, Vice President, Grants Management; Adam Liebling, Director of Grants Compliance & Communication; Olga Lech, Grants & Project Manager

Starting a TNR Program in Your Community
Jesse Oldham, Senior Administrative Director, ASPCA

Successfully Applying for an Equine Grant
Olga Lech, ASPCA Grants and Project Manager; Adam Liebling, ASPCA Director of Grants Compliance and Communication; Stacy Segal, ASPCA Equine Initiatives Manager

Canine Communications: Dog Introductions 
Trish McMillan Loehr, MSc, CPDT, ASPCA Shelter Research and Development Department's Director of Applied Research and Behavior

Increasing Adoptions: Dog Adoption Ambassadors
Meg Allison, ASPCA GIS Data Manager; Heather Mohan-Gibbons, ASPCA Director, Applied Research & Behavior

Strategies to Return Pets to their Homes
Asheville Humane Society, North Carolina: Jennifer Brehler, Director of Operations;
Humane Society of Boulder Valley, Colorado: Ellen Taylor, Vice President of Operations, and Bridgette Chesne, Director of Shelter Services

Reuniting Lost Dogs with Their Families
Susan Taney, Founder and Director of Lost Dogs Illinois; Kathy Pobloskie, Co-founder and Interim Director of Lost Dogs of Wisconsin

Targeting Risk: Preparing to Use GIS to Save More Lives 
ASPCA staff: Greg Miller, GISP, AICP (GIS Analyst); Meg Allison (GIS Data Manager)

Defensive Dog Handling: Leash Skills and Body Language
ASPCA Shelter Research and Development Department's Director of Applied Research and Behavior,Trish McMillan Loehr, MSc, CPDT

The Effect of Human Body Language on Dog Behavior
ASPCA Shelter Research and Development Department's Directors of Applied Research and Behavior: Heather Mohan-Gibbons, MS, RVT, ACAAB, CBCC-KA; Trish McMillan Loehr, MSc, CPDT

Canine Communication: Understanding Canine Body Language
Heather Mohan-Gibbons, MS, RVT, ACAAB, CBCC-KA, Director of Applied Research and Behavior, ASPCA

A Leader's Role in Insuring a Customer Friendly Shelter
Jan Elster

ASPCA Grants Application Process
ASPCA: Michael Barrett, Olga Lech and Adam Liebling

Everyday Enrichment for Dogs and Cats
Multnomah County Animal Service (OR): Stephanie Collingsworth, CPDT-KA

Everything You Need to Know about Forming a 501c3
ASPCA: Beverly Jones

Fee-Waived Cats 101
ASPCA: Emily Weiss, PhD, CAAB

Feral vs. Frightened Pet: Who is That Cat?
ASPCA: Margaret Slater, DVM, PhD

Fosters as Adoption Agents – 3 Success Stories
Lollypop Farm / Humane Society of Greater Rochester (NY): Gillian Hargrave; Hillsborough County Animal Services (FL): Dennis McCullough; and Seattle Animal Shelter (WA): Kara Main-Hester

Innovative Ideas for Saving Lives
ASPCA: Emily Weiss, PhD, CAAB

Return to Owner Strategies that Work
ASPCA: Christa Chadwick

Working with Rescue Groups to Save More Lives
ASPCA: Emily Weiss, PhD, CAAB and Christa Chadwick

Shelter Medicine

Let's Talk Fungus! (a Q&A session about Ringworm)
Sandra Newbury, DVM, National Shelter Medicine Extension Veterinarian Koret Shelter Medicine Program, UC Davis School of Veterinary Medicine

Beating Ringworm: Yes, You Can!
Sandra Newbury, DVM, National Shelter Medicine Extension Veterinarian Koret Shelter Medicine Program, UC Davis School of Veterinary Medicine

Ringworm Outbreak Management
Sandra Newbury, DVM, Koret Shelter Medicine Program, UC Davis School of Veterinary Medicine

Ringworm 101 for Shelters
Sandra Newbury, DVM, Koret Shelter Medicine Program, UC Davis School of Veterinary Medicine

Webinar Series: Foster Care (3 sessions)
Sandra Newbury, DVM, Koret Shelter Medicine Program, UC Davis School of Veterinary Medicine

How to Start a Spay-Neuter Program
Marta Arroyo, Communities Manager, National Spay/Neuter Project, ASPCA

Increasing Capacity for Spay/Neuter Before Big Events  
Kathleen Makolinski, DVM, ASPCA Senior Director, Grants and Spay/Neuter Programs; Lesli Groshong, DVM, Chief Shelter Veterinarian, Humane Society of Boulder Valley (2010 ASPCA $100K Challenge Winner); Carolyn Brown, DVM, ASPCA Director of Surgery, Spay/Neuter Operations    

Series: Guidelines for Standards of Care - Association of Shelter Veterinarians (13 sessions)

What is High Quality-High Volume Spay/Neuter?  
Kathleen Makolinski, DVM, ASPCA Senior Director, Spay/Neuter Programs

Infection Control: Understanding Those Valuable Vaccines
ASPCA: Miranda Spindel, DVM

Infectious Disease in Home-Based Programs
ASPCA: Miranda Spindel, DVM

Post Operative Care for Feral or Rescue Cats
ASPCA: Katie Lindquist

The Equation for Lifesavin'
ASPCA: Emily Weiss, PhD, CAAB, and Miranda Spindel, DVM

Truly Targeted Spay/Neuter
ASPCA: Emily Weiss, PhD, CAAB, and Kathy Makolinski, DVM