Contributed by The Humane Society of the Pikes Peak Region
The Humane Society of the Pikes Peak Region (HSPPR) is a full service shelter in Colorado Springs, CO. In 2009:
Due to their sprawling service area, HSPPR staff and volunteers find that coding lost and found reports by zip code is the most efficient way to make matches. Kris Dearden, a volunteer at HSPPR, notes that a smaller shelter may not find zip codes to be as much of a help. She suggests that using street name, quadrant or some other type of smaller geographic indicator may be of more use. At HSPPR, zip codes help immensely with matching stray animals to lost reports but that matching still needs to be done by a person.
How’d They Do It?
The humane society capitalizes on their lost and found program and Chameleon shelter software, including Pet Harbor.
The Daily Process
1. Every day, the shelter enters information for:
2. Next, they check new and previously entered data against:
3. Lists in hand, they create the Notify Owner report and start calling!
Making Space for Lost and Found
HSPPR has a Lost and Found room where the public can file Lost and Found reports with the agency, search the reports on lost and found animals, and find tip sheets and staff or volunteers to assist them.
When someone who lost a pet comes into the shelter, they are provided with tools and strategies to help find their lost pet, including:
While the HSPPR will take found reports by email and over the phone, they urge pet owners who are able to come into the shelter to file a lost report. According to Kris, “this ensures they are taking action on their animal’s behalf and are touring the whole facility to look for their pet.”
HSPPR recommends that owners file a new lost report each time they come in to the facility. They also suggest the owners come in as often as possible, and every three days at least.
HSPPR is happy about the successes of their lost and found program, but they are not content to rest on laurels. Kris notes they would love to be able to find a way to allow the public to view the agency’s lost and found reports online. Have any suggestions for how to implement this? Email HSPPR at email@example.com.