Shelter’s Edge

Posts Tagged ‘webinars’

2 Golden Rules for Happy Customers

The ASPCA’s Elizabeth Kim, Director, Online Content, is back with some more “Aha!” moments on creating a client-centered culture. In her recent webinar, “Customer Service for Social Change,” the always thought-provoking ... Read more..

Hiring the Right People: 4 Things to Keep In Mind

The ASPCA’s Elizabeth Kim, Director, Online Content, shares insights from Amy Mills’ recent webinars on creating a great work environment. We all want a work environment where we feel safe and ... Read more..

3 Ways to Boost RTO Rates

Have any of your animals ever gone missing? It’s a gut-wrenching experience, isn’t it? So gut-wrenching in my case that Return-to-Owner (RTO) has long been a passion of mine. While ... Read more..

Take Five Friday: Show ‘Em the Money, 15-Pound Ferals and a Must-Have Website Resource

- A picture may be worth a thousand words, but that doesn’t mean you don’t need to add a few more—captions and good pix=BFFs (that’s, uh, Best Facebook Friends). I ... Read more..

Wordless Wednesday

What's the dish on this dish -- why is metal the best kind of bowl to use for a dog behavior assessment? P.S. We are hungry for your answers, so leave ... Read more..