Shelter’s Edge

All Played Out

This installment in our monthly series on enrichment is brought to you by the ASPCA’s Trish McMillan Loehr, MSc, CPDT, Director, Applied Research and Behavior.

Most dogs enjoy the companionship of their own kind. If you’ve watched the action at a dog park or daycare, you know that playtime with friends is a wonderful way to keep canine brains engaged and active, while burning off excess energy. A tired, socially satiated shelter dog tends to show better in his kennel, and be more appealing to adopters. Finding ways to highlight how well a dog plays with others can also promote him to adopters looking for a companion for their dogs.

How can you give the sociable dogs in your care some of the social time they crave with other canines? Two shelters in different areas of the country shared their playgroup strategies with us.

Danielle Bender of Champaign County Humane Society in Urbana, IL, says that at her shelter, play groups help with adoptions by “providing mental and physical exercise and stimulation to reduce overall stress levels”—making the dogs more mild-mannered in their kennels. Play groups, which are run by staff members, interns and experienced volunteers, also help maintain & develop proper dog-to-dog social skills.

Mikey Likes It
Case in point: Meet Mikey, an 8-month-old bull terrier mix who wasn’t showing well in his kennel at CCHS.

“He was always extremely rambunctious and energetic, often turning off potential adopters because of his out-of-control behavior in his run,” explains Danielle. Although the staff had worked on his manners and kennel presentation, this basic training was not enough. “We started doing play groups with him, and we found that the more often we let him burn off his energy in the playgroup sessions, the more calm and well-mannered he behaved in his kennel. We also discovered that he played very nicely with a variety of different dogs, and this is what seemed to finally close the deal on his adoption. We advertised the fact that he was such a great dog playmate!”

Cindy Bruckart, CPDT, of Multnomah County Animal Services in Troutdale, OR, runs MCAS’ play group program. There, all dogs are eligible for play groups regardless of size, age or breed. Intact dogs are allowed in play group, but females in heat may not participate. “The point of play groups,” says Cindy, “is to give the dogs a break from their kennels, allow friendly dogs to socialize and identify issues that need more specialized work—aggression, resource guarding, impulse control, ignoring humans when other dogs are around.”

Rules of the Game
Cindy explains how she and her team evaluate dogs for playgroup potential:

  • “From the kennel to the play yard we look at the dog’s level of connection to people. Does the dog make eye contact?  Does the dog respond to human voice? Does the dog like to be petted or mind having his collar gently grabbed?”
  • “Once the dog is in the play yard, gets his sniffing and his potty business out of the way, we check again for a connection to humans. If there is none, and that’s not very common, we may wait a day a two for the dog to receive plenty of Open Paw training before we allow them in playgroups. We want to have some sense of connection and verbal control once the dog is in a playgroup. Humans need to be relevant to the dog.”
  • “Next, we bring out a friendly dog and let them meet through the fence. We watch for any signs of sociability or playful body language (loose, wiggly body, ears back, squinty eyes). We have noted that dogs who are aggressive at the fence are often more likely to be aggressive off-leash, so we give them time to adjust if needed.”
  • “If we see some desire to interact on-leash, we introduce the dogs in the same play area, dropping the leashes to use as a drag line.”
  • “We remain close to the dogs as we’re getting to know them and interrupt even the best of play every 30 seconds to a minute with recalls, or walk-throughs with a ‘cool it’ cue.  If the dogs have lost all connection with us, we use the drag lines to separate them for a few seconds’ break.”
  • “Because our population is changing all the time, we tend to start with our ‘core group’ of known friendly dogs and add in newcomers as we go. Each dog added can change the dynamics of the group.”
  • “Sometimes we have lots of easy dogs who can all play together; other times we need to do groups of two or three at a time with a constant rotation.”

How’s the program working? Cindy reports that structured play groups help get dogs adopted by improving their basic manners like recall, sits, not jumping up, attention and impulse control—and they display better kennel presence. “They also let staff and volunteers get a better look at the dog outside the kennel and see what kind of adopter might be the best match,” says Cindy. “Dogs often behave quite differently outside of the kennel environment.”

Are you using play groups to keep your shelter’s dogs happier or to promote their adoptability? Please tell us about it!

Trish McMillan Loehr, MSc, CPDT, ASPCA Director, Applied Research and Behavior

Related links:
How-To: Make Wet Noses Wiggle
Enrichment in the Shelter: Go Dogs, Go!
Open Paw


Look Me In The Eye…

I sat down at my desk this morning to write my blog. I stared at the screen while waiting for the inspiration from my iTunes to make it to my fingers when a clanging tag caught my attention. I turned to see one of my dogs – my English pointer, Que. He was sitting in his clumsy way in my doorway looking directly at me. I smiled, he stretched his lips, opened his mouth and softened his eyes. His tail wagged, and then his entire body. He then collapsed down, lolling on his back, and began to snooze. And there was my blog!

“Don’t stare at the dog!” What we had thought was sage advice is advice we should not always follow… Dogs use their eyes and facial expression to communicate lots of things – and look to others’ eyes for signals of social interaction. Take my interaction with Que. He looked directly at my face – in fact, our eyes locked. I then smiled – a long-lipped, teeth-covered smile, which in turn made my eyes squint (which is unfortunate, as almost every headshot I have ever taken shows a squinty eyed gal…). My squint indicated “no fight” to him, as did my long-lipped smile. If I were to be anthropomorphic (OK, my animal behavior and science mentors, you can turn the other way now…), I would say that the interaction was:

Que: “Ahem…Mom?”
Me: “Hello there, Que… I love you.”
Que: “Hello back, Mom… Love you, too… tired… love…you…”

While interactions like this can make for some great memories and conversations in the home, they can really make a difference in the shelter. Taking a shelter tour with me can be a lengthy experience, as I like to stop at each kennel run, turn my body to the side, squint my eyes, smile and look right at the dog in the run. By communicating “no fight” in this way, we can often quickly soften a dog with this simple interaction. For the confused dog who has just entered the shelter, or the fearful guy who has yet to settle in, and even those showing overt aggression – looking them in the eye as I describe can make a significant impact.

The eyes and face in general can give us a wealth of information about a dog’s emotional state. There are certainly times where breaking a stare by looking away can be a lifesaver (for both you and the dog), and times where a soft look can save a life, too. Our SAFER® video glossary of terms shows several eye and lip behaviors that are very useful. So squint and smile at some of the pups in your care.  Give it a try – and tell me what you think!

Related links:
SAFER Video Glossary
“Open That Door—And Save a Dog’s Life”
“Make ‘Em Laugh”


FOUND!!: Homes for 6,144 Animals During ASPCA Mega Match-a-thon Weekend

Last weekend, staff and volunteers from 224 shelters and rescues nationwide participated in the first-ever ASPCA Mega Match-a-thon. The ASPCA granted almost $500K to support these large-scale adoption events held from March 30-April 1 in 53 communities nationwide. We salute everyone involved—to put in mildly, you all kicked some major butt.

Participating agencies have been busy planning their events since January, when the grants were first announced, but preparations kicked into high-gear as the big date approached.

The day before the event, volunteers with Maui Humane Society’s Waggin’ Walkabout grabbed some dogs and made their way around the island to spread the word Hawaiian-style, asking the community for their help to find homes for at least 70 pets.

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Wisconsin Humane Society made sure all the puppies were bathed for their 24-hour adoption event (and posted cute photos of it on their Facebook page)…

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No Kill Columbia’s oldest volunteer, 96-years-young Wilma “Grammy” Bader, helps prep for Columbia, MO’s Mega Match-a-thon event, where 142 matches were made. “We love our Grammy!” NKC told us.

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Staff and volunteers weren’t the only ones psyched. At Greater Androscoggin Humane Society in Lewiston, ME, folks started lining up to adopt 12 (YES, 12!) hours early. Here’s the scene just before doors opened:

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The line at Wayside Waifs in Kansas City…

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Things kicked into high gear pretty quickly…

Three adoptions in less than 30 minutes at Peninsula SPCA in Newport News, VA, and the crowd goes wild!!!!

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The Humane Society for Southwest Washington rocked 44 adoptions within the first two hours, which beats the record for the most adoptions in one entire day at the shelter. That number includes Ashe, shown here with new mom Danette.

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Another happy family, courtesy of Riverside County Animal Services…

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And another love story from the Humane Society of Greater Miami. “Rubbles, a 12-year-old blind shih tzu, found his forever home with this wonderful solder,” HSGM told us.

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273 total matches made at Heartland SPCA in Merriam, KS.


Happy adopters included the little guy, above, “who sat eagerly on the floor talking to his new kitty as his dad finished the paperwork.” Sigh.

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Practical advice from Asheville Humane Society, who teamed up with several area groups at an offsite event: “What is the best thing to take to a Mega Match-a-thon? Frozen, peanut-butter-n-biscuit-stuffed Kongs!!!”

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The Humane Society of Western Montana did 23 adoptions within the first 45 minutes. Love their signage: each heart-shaped post-it = one happy adopter + a fortunate new pet!

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The folks at Maine’s Bangor Humane Society closed early for the day because… they adopted out all their animals!

“There are currently more humans than animals in the building!!” they reported.

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We’re so unbelievably inspired by the folks who made all this magic happen, like these kick-butt volunteers from The Cat Network, Inc., who worked the first shift at the Miami Mega Match-a-thon that started at midnight…

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…and Team Tallahassee–Tallahassee-Leon Community Animal Service Center, Be The Solution, Inc. and Leon County Humane Society—who found homes for 186 animals.

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You can check out our Facebook Timeline wall photos for more pix like these, but…Wow! Do these stories not rock your world?!

We’ll be putting together a slide show featuring more inspiring images, and in the meantime—please feel free to show your support for the work of these incredible agencies in the comment box. And if you were there, we’d love to hear your experiences.

Related links:
Tips: Putting on a Successful Adoption Event
Webinar Recording: Breaking Down a Super Adoption Event: Greater Than the Sum of Its Parts


Make Kitten Season Live Release Season

It is getting to be (or already is, depending upon where you live) kitten season – with the intake of kittens rapidly rising to form what my friend and hero Dr. Sandra Newbury, DVM, UC Davis Koret Shelter Medicine Program, calls a “Data Kitten Mountain.” In many cases of open admission shelters, the number of kittens who enter the shelter far exceeds the capacity of the shelter.

Neonate kittens coming in from pet homes pose an ever bigger challenge than just capacity – they require a significantly increased level of care and level of disease control. So much so that in many shelters they are simply deemed untreatable and do not receive a live outcome.

Brick-and-mortar shelters built without the proper housing and air systems are not healthy places for neonate kittens – and over the years, many of us have experienced images that are now burned in our memories of neonate kittens struggling to survive and the staff struggling to keep them alive in housing that just is not conducive to keeping neonates healthy.

Harnessing the power of our volunteers and their networks can be huge for saving the lives of neonate kittens in our shelters. While our ultimate goal is to stop the intake of these kittens through outreach of targeted spay/neuter and safety nets, until the day when kitten mountain becomes flat, how about an emergency brigade of neonate foster homes – those that can take a mom and babies, and others able to take neonates without moms?

By analyzing previous years’ and recent months’ data, you can anticipate high-intake days. By building a life-saving team of fosters that are able to pick up on the day those kittens come in – and can then help not only raise those kitties, but also adopt them out for you (see our information on fosters as adoptions agents) – we take a certain death and turn it into another life saved.

Back in 2007, one of our ASPCA Partnership communities was working with us on their data, and we noted the high risk of shelter death for neonate kittens. The partners worked together, and the limited-admission humane society took advantage of the big volunteer and foster pool they had. The result? Take a look (click to enlarge):

Note that kitten euthanasia decreased by almost half in 1 year alone!

Where can you find those foster homes? I suggest not only trying to raise them yourself, but also team up with the limited admission facilities and amazing rescue organizations in your area – as well as those very engaged and vocal animal advocates in your community. What better resource for life-saving than those who already have a knack at connecting within your community and a passion to save lives?

Related links:
ASPCA Research: Fosters as Adoption Agents
“Take Five Friday: Messaging Kitten Season, Birthday Cake for Rats and the Cutest Adopter Ever”
Tips for Using Foster Families as Your Adoption Agents


How-To: Make Wet Noses Wiggle — Part II

Since posting Part One of this blog on K9 Nose Work, we’ve heard many wonderful success stories from shelters that have implemented this great enrichment idea. The ASPCA’s Trish McMillan Loehr, MSc, CPDT, Director, Applied Research and Behavior, is back to share some of those stories.- Amie Glasgow, the animal behavior coordinator at the Maryland SPCA in Baltimore, MD, sent us this wonderful video featuring the heartwarming story of Peanut, a middle-aged beagle whose kennel manners improved so much that he was adopted soon after beginning nose work training.


- Linda Gatti of the Forsyth County Animal Shelter in Cumming, GA, is one of several volunteers who has been doing K9 Nose Work with the shelter’s adoptable dogs since last summer. “Since we started this program,” says Linda, “we’ve worked with 38 dogs, and 33 have been adopted. We originally chose the dogs who had been in the shelter the longest or who were showing the most stress. The comments we received from the shelter workers at the beginning were the dogs were calmer, relaxed and ‘showing’ better. It is fascinating to see the dogs catch on to ‘the game’ so quickly, even with all of the distractions. By the second week, the dogs come into the search area, see the boxes and want to go check them out!

"One of our favorite dogs was Sampson. We were told he had been charging the kennel door when people went through and was originally difficult to handle. But when we did our play/love time, he would play like a pup, then crawl into our laps." -- Linda Gatti

- Lisa Rodier teaches shelter dogs K9 Nose Work at the Cherokee County Animal Shelter in Canton, GA. She says, “We typically work with longer term residents, or those who are beginning to show early signs of kennel stress/deterioration. There does seem to be some kind of ‘Nose Work magic’… dogs with whom we start working seem to get adopted out of our hands!”

Lisa shares one of Cherokee County Animal Shelter’s success stories:

Honee, a small stray pit bull, has been in and out of the shelter since 2010, fast becoming a volunteer favorite. She likes *all* people. Nose work at the shelter is challenging due to lack of space, as we work in an approx. 8- by-12-foot room, but Honee is a natural. She had been training on food only, until May, when we began pairing food with (birch) odor. Literally the day after we took her to a novel environment for training, she was adopted.

- Karen Reilly, CPDT-KSA, CNWI, is a volunteer dog trainer who teaches nose work to the SPCA of Westchester’s dogs. “Two dogs whom I worked with took the odor recognition test for birch last April and passed,” says Karen. “Both dogs were later adopted. I think nose work helps keep dogs sane, to a degree, while they are awaiting adoption. It helps them to be more relaxed and perhaps aids in their cage presentation. I know they love it and remember the game, even if it is a couple of weeks before I get back to work with them.”

Hooked on scents?! Jill Marie O’Brien and her partners offer all-day K9 Nose Work for shelter dog workshops, addressing shelter/rescue specific topics and using shelter dogs to model the activity.

P.S. Don’t miss Trish’s Canine Communications webinar series in April and May. Get more info here.

Canine Communication: Understanding Canine Body Language
Thursday, April 19, 3-4pm ET

Human Body Language and Its Effects on Dog Behavior
Thursday, April 26, 3-4pm ET

Defensive Dog Handling: Leash Skills and Body Language
Thursday, May 10, 3-4pm ET

Trish McMillan Loehr, MSc, CPDT, ASPCA Director, Applied Research and Behavior

Related links:
How To: Make Wet Noses Wiggle — Part One
K9 Nose Work
National Association of Canine Scent Work