ASPCA Animal Poison Control Center
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APCC Staff Bios
Animal-related emergency? Call 888.426.4435
For non-emergency information about our services, call Customer Service at 888.426.4911
Melinda Perez, MS
Vice President of Operations, ASPCA Animal Poison Control Center
Mindy Perez is responsible for strategic development and management of the Animal Poison Control Center as well as call center support programs for other ASPCA departments. She holds undergraduate degrees from Parkland College, Eastern Illinois University and St. Petersburg College; and a Master of Science degree from Indiana Wesleyan University. She is an organizing committee member for the Academy of Veterinary Nutrition Technicians. While at the ASPCA, Perez also managed teams in the Knowledge Management and Client Services departments. Prior to joining the ASPCA in 1998, she worked in a small animal veterinary practice in Mattoon, IL. She has published articles on toxicology, pet nutrition and other animal health-related topics and has spoken at regional and national veterinary conferences.
Tina Wismer, DVM, DABVT, DABT
Medical Director at the ASPCA Animal Poison Control Center
Dr. Tina Wismer is responsible for overseeing medical recommendations made by the veterinary staff. She is also highly involved in lecturing, making media appearances and writing, and she coordinates the APCC's extern program. Dr. Wismer earned her undergraduate degree from Ohio's University of Findlay in 1990 and received her DVM from Purdue University in 1994. Her first job was in a small animal practice in Michigan. She then worked for an emergency practice in South Bend, IN, before joining the APCC in 1998. In July 2003, Dr. Wismer became a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. Dr. Wismer has written several peer reviewed toxicology articles and book chapters. She is an adjunct instructor at the University of Illinois, previously a visiting professor at St. Matthews University (Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.
Jennifer Steinmeyer, MS
Senior Director of Operations, ASPCA Animal Poison Control Center
Jennifer Steinmeyer is responsible for business development and operations at the ASPCA Animal Poison Control Center. She has provided significant contributions to APCC operational functions including new program recruiting, development and launch; and oversight for strategic staff scheduling in order to meet call center performance goals. She attended the University of Illinois where she received her BS in Animal Sciences, MS in Agricultural Education, and MS in Community Studies and Outreach; and Greenville College where she received her MS in Management Practice.
Charlotte Means, DVM, MLIS, DABVT, DABT
Director of Toxicology, ASPCA Animal Poison Control Center
Dr. Charlotte Means received her DVM from Oklahoma State University in 1984 and her MLIS from the University of Oklahoma in 1992. Dr. Means is a Diplomate of both the American Board of Veterinary Toxicology and the American Board of Toxicology. She has written peer reviewed articles on toxicology, as well as book chapters, and is a toxicology consultant for Veterinary Information Network (VIN).
Camille DeClementi, VMD, DABVT, DABT, CVJ
Senior Director, Animal Health Services
Dr. Camille DeClementi oversees the ordering of medical supplies and the quality, consistency and integrity of the medical records for the Animal Poison Control Center, ASPCA Animal Hospital and the Spay/Neuter Programs. She also provides staff training and is a media spokesperson for the Animal Poison Control Center on poisoning topics. Dr. DeClementi received her BS in Biology from Lebanon Valley College of Pennsylvania in 1990, and her VMD from the University of Pennsylvania School of Veterinary Medicine in 1994. She practiced emergency and general medicine in Pittsburgh and Tennessee before joining the poison center in 1999. Dr. DeClementi became a Diplomate of the American Board of Toxicology in 2006 and the American Board of Veterinary Toxicology in 2007 and is a Certified Veterinary Journalist. She has spoken on various clinical veterinary toxicology issues and has authored several peer-viewed articles and book chapters. She is a past co-owner of the Animal Emergency Clinic in Champaign, IL.
Mary Schell, DVM, DABVT, DABT
Senior Toxicologist, ASPCA Animal Poison Control Center
Dr. Mary Schell received her DVM from Iowa State University College of Veterinary Medicine in 1977. Her postgraduate experience includes work as an Associate Veterinarian in Wisconsin from 1977-80; she also owned a practice in Iowa from 1980-85. In 1985, she accepted a commission in the United States Air Force as a Public Health Officer, and transferred to the Maine Air National Guard in 1987. She also served in Indiana and Illinois Air National Guard units before retiring in August 2005. Dr. Schell joined the APCC in 1997. In 2004, she became a Diplomate of the American Board of Toxicology, and in 2006 achieved Diplomate status by the American Board of Veterinary Toxicology.
Caroline Donaldson, DVM, DABT
Toxicologist and Team Leader, ASPCA Animal Poison Control Center
Dr. Caroline Donaldson received her undergraduate and her DVM from Washington State University. Following graduation, she was in private practice until she joined the Animal Poison Control Center in 2000 as a Consulting Veterinarian in Clinical Toxicology. In 2006, she became a Diplomate of the American Board of Toxicology.
Harold L. Trammel, BS Pharm, PharmD
Vice President, Applications and Data Services for the ASPCA
Dr. Harold Trammel is responsible and instrumental in the development of the Animal Poison Control Center's medical record and informational support databases. Dr. Trammel attended the University of Tennessee Center for Health Sciences where he received a BSPharm in 1973, a PharmD in 1974, and completed a residency in Drug and Poison Information in 1975. He served as a faculty member and as Director of the Drug and Poison Information Center at the Medical University of South Carolina College of Pharmacy in Charleston, SC, for nine years. While there, he had a major role in the creation of the National Pesticide Telecommunications Network. Dr. Trammel joined the Animal Poison Control Center in 1984 and his current role affords him involvement in helping a number of ASPCA program areas.
Nicole Martin, CVT
Senior Director of Client Services, ASPCA Animal Poison Control Center
Nicole Martin is responsible for the oversight of interdepartmental project support for various ASPCA departments. She also manages the Animal Product Safety Service diagnostics, customer service and case management. She received her Associate in Applied Science degree from Parkland College in 2002 and her BS in Organizational Leadership from Greenville College. Martin worked in small animal clinics and for the University of Illinois prior to joining the APCC in 2004.
Dr. Valentina Merola, Senior Consulting Veterinary Toxicologist
Dr. Valentina Merola received her DVM from the University of Illinois in 1997. Prior to returning to the University of Illinois in 2001 to complete a residency in veterinary toxicology, Dr. Merola practiced at a small animal clinic for four years. She joined the APCC in 2004, became a Diplomate of the American Board of Toxicology in 2005, and became a Diplomate of the American Board of Veterinary Toxicology in 2007. She is currently pursuing a Master's in Public Health.
Irina Meadows, DVM, DABT
Dr. Irina Meadows received her veterinary degree in 1999 in the Ukraine and completed research on nitrate/nitrite toxicity in cattle. Dr. Meadows came to the United States and did a year of clinical practice at the University of Florida in Gainesville. She then completed an internship at VCA Emergency Animal Hospital prior to joining the ASPCA Animal Poison Control Center in 2003. In 2007, Dr. Meadows became a Diplomate of the American Board of Toxicology. She has a rescue dog, Marly, and a rescue cat, Flow.